You can order directly from our online shop by choosing the available products, adding them to your cart and completing your purchase on the checkout page.

You can buy fixed boxes, mixed boxes, Sicilian citrus fruit, fresh fruit, Sicilian tropical fruit and selected traditional products.

Yes. You can contact us on WhatsApp if you need help before ordering, want more information about available products or would like advice on how much to buy.

It is not always required, but creating an account makes it easier to find your orders, manage shipping details and reorder more quickly in the future.

If the order has not yet been prepared or shipped, contact us as soon as possible. We will do our best to help you change details, products or the delivery address.

Once the order has been handed over to the courier, changes are not always possible.

Yes, if the order has not yet been prepared or shipped. Contact us quickly and we will check whether more products can be added to the same shipment.

Yes. You can enter a shipping address different from your own and have citrus fruit, fresh fruit or traditional products delivered directly to the person you want to surprise.

We recommend carefully checking the recipient's address, phone number and details.

Yes. Fresh products are selected and shipped in line with harvest times and logistics planning.

For citrus and fresh fruit, colour, size, shape and ripeness may vary because this is natural fruit, not artificially standardised.

No. Natural fruit is never perfectly identical. Size, skin colour, shape and ripeness may vary depending on variety, season, weather and harvest time.

Citrus and naturally grown fruit may have small marks, wind scars, superficial scratches or colour differences.

Minor cosmetic imperfections do not mean the product is spoiled and do not necessarily affect the quality of the flesh.

Many Sicilia Agrumi products are organic or come from certified farms, depending on availability and variety.

We always recommend reading the individual product page, where specific information on cultivation, origin and certifications is provided.

When stated on the product page, the peel can also be used in cooking.

In any case, we always recommend washing the fruit thoroughly before eating it, especially when using the peel for desserts, liqueurs, jams or recipes.

Sicilia Agrumi offers various organic and certified products depending on seasonal availability.

Not all products on the website necessarily carry the same certification: always check the product page before purchasing.

No. In addition to oranges, lemons, mandarins, clementines, grapefruits and other Sicilian citrus fruit, we also offer Sicilian tropical fruit, seasonal fruit and traditional products.

Depending on the season, available products may include avocado, mango, papaya, pitaya, pomegranates, preserves, jams, oil, artisan pasta and Sicilian specialities.

Fixed boxes are pre-packed boxes containing a specific quantity of a product. They are ideal for anyone who wants to buy a particular variety, such as oranges, lemons, mandarins, avocado or other seasonal products.

Mixed boxes let you receive several products in a single shipment. They are ideal for anyone who wants to try different Sicilian specialities or combine table fruit, citrus and seasonal products.

It depends on availability and the configuration currently active on the website. When possible, you can select products or indicate preferences. If in doubt, contact us before completing your order.

The Sicilian citrus season generally starts in autumn and continues through winter and spring, with different varieties depending on the period.

The first varieties may be available from October/November, while some blood oranges arrive in the heart of winter.

Orange shipments begin when the fruit is ready to be harvested and shipped at the right quality.

We do not ship simply because 'it is the season': we prefer to wait for the right stage of ripeness.

Navel oranges are usually among the first oranges of the season. They are generally available between autumn and winter, depending on weather conditions and ripeness.

Tarocco oranges are typical of the Sicilian winter. They are generally available from December to March/April, depending on the season.

Moro oranges are among the most intensely coloured blood oranges. They are usually available in winter, when temperature differences between day and night encourage the red pigmentation of the flesh.

Sanguinello oranges usually arrive after the first blood-orange varieties and may be available from late winter into spring, depending on the year.

The Femminello Siracusa lemon can flower several times during the year. This means lemons may be available in different periods, with varieties such as Primofiore, Bianchetto and Verdello.

They are different lemon flowering cycles.

• Primofiore: typical of autumn and winter.
• Bianchetto: generally a spring crop.
• Verdello: typical of summer, with greener skin even though the lemon is ripe.

Red pigmentation depends on the variety, ripeness and temperature differences between day and night. For this reason, flesh colour can vary during the season.

Because we work with seasonal products. Availability depends on weather, ripeness, harvest, quantities produced and fruit quality.

Some products are only available for a few weeks or in limited quantities.

The calendar may vary each year depending on weather and fruit ripeness. This table is indicative.

Yes, we ship throughout Italy by express courier.

For many fixed and mixed citrus boxes, the price generally includes VAT and shipping within Italy.

For traditional products and small quantities, shipping may be charged separately and is always shown in the cart before payment.

The cart always shows the updated final cost before the order is confirmed.

In Italy, delivery generally takes 48/72 business hours from dispatch.

Times may vary depending on the area, courier, time of year, public holidays, weather conditions or possible logistics disruptions.

Shipments are organised around harvest times and logistics. Orders are usually dispatched on the most suitable days to reduce the risk of goods sitting in depots over the weekend.

Because we ship fresh fruit. Scheduling departures on the best days helps preserve product quality and reduce time spent in courier warehouses.

We prefer to ship at the safest time, not simply the fastest.

Shipments in Italy are generally handled by express couriers such as BRT/Bartolini or GLS, depending on the area and logistics planning.

The courier is normally selected based on the destination and the best available logistics solution. If you have specific requirements, contact us before ordering.

We cannot guarantee an exact delivery day because transport depends on the courier. We can, however, help you choose the best time to place your order.

The courier may make another delivery attempt or leave instructions for arranging redelivery.

We recommend using an address where someone is usually available, especially because the shipment contains fresh food.

Yes, Sicilia Agrumi also ships to several European countries. Costs and delivery times may vary depending on the destination country, order weight and available rate.

International shipping costs vary depending on the destination country, order weight and rates available at the time of purchase.

The cost is shown or calculated during the ordering process.

We accept several online payment methods, including cards, PayPal, Satispay, PayPal Pay in 3 when available, and cash on delivery.

Yes, cash on delivery is available. Any additional charges are shown in the cart before the order is confirmed.

Yes, but for payment by bank transfer we ask you to contact us first via WhatsApp or email. This allows us to confirm the order, amount and shipping schedule after the payment has been verified.

Yes. Online payments are handled through secure systems and reliable payment platforms.

If you need an invoice, enter the required details correctly when placing your order or contact us immediately after your purchase.

It is important to provide the details before the order is processed.

Shelf life depends on the variety, ripeness, temperature and storage method.

In general, citrus fruit can keep for several days or weeks if stored correctly in a cool, dry and well-ventilated place.

Store citrus fruit in a cool, dry and well-ventilated place. Avoid sealed bags, heat sources, direct sunlight and very humid environments.

If you have a large quantity, check the box regularly and separate any fruit that is riper.

It is not essential. If your home is warm, you can keep some of the citrus fruit in the refrigerator, preferably in the fruit and vegetable drawer.

The important thing is to avoid condensation and excessive humidity.

Open the box, check the products and let them breathe. Do not keep the fruit closed in the packaging for a long time, especially when outside temperatures are high.

It depends on the fruit and its level of ripeness. Mango, avocado, papaya and pitaya can continue to ripen after delivery.

Some fruits should be eaten within a few days, while others can be left to ripen at room temperature.

A ripe avocado should yield slightly to gentle finger pressure without feeling soft. If it is still hard, leave it at room temperature for a few days.

Yes. Packaged products display an expiry date or best-before date set by the producer. Always check the label on the product you receive.

Always follow the instructions on the label. In general, many packaged products can be stored in a cool, dry place.

After opening, some products must be refrigerated and consumed within a few days.

If the parcel is visibly damaged, we recommend accepting it 'with reservation' where possible and immediately photographing the outer packaging, shipping label and contents.

Contact us as soon as possible so we can assess the situation.

Contact us immediately and send clear photos of the damaged products, the box and the shipping label.

Because these are fresh products, it is important to report the issue promptly.

No. A single fruit can sometimes spoil during transport or as it ripens.

In these cases, it is important to remove it from the box so it does not affect the other products.

Delays may be caused by traffic, weather, hard-to-reach areas, public holidays, strikes or logistics disruptions.

We do our best to ship on the most suitable days, but once the parcel has been handed to the courier, delays may occur that are not directly under our control.

Each case is assessed individually. To receive assistance, you need to contact us promptly and send photos of the product and packaging.

Our goal is always to find a fair and transparent solution.

Sicilia Agrumi works with certified farms and businesses. The website lists certifications and references such as Bioagricert, Ecogruppo, PGI Sicilian Blood Orange, PGI Siracusa Lemon and HACCP, depending on the products and documents available.

No. Certifications may vary depending on the product, producer, category and availability.

This is why it is important to always read the product page or contact us if you have any questions.

An organic product is grown according to specific rules that restrict the use of synthetic chemicals and require checks by authorised certification bodies.

PGI stands for Protected Geographical Indication. It is a designation that protects products linked to a specific area and particular production characteristics.

Tarocco, Moro and Sanguinello are among the varieties protected by the Sicilian Blood Orange PGI specification when produced according to the required standards.

Siracusa Lemon is a recognised production protected by the PGI designation when it complies with the relevant specification.

Sicilia Agrumi is based in Sicily, in the Syracuse area, a region historically suited to the production of citrus fruit and high-quality agricultural products.

The products come from selected Sicilian farms, depending on availability, season and harvest quality.

Yes. Sicilia Agrumi also serves retailers, buying groups, horeca businesses, restaurants, bars, accommodation facilities, ice-cream shops, pastry shops and companies interested in gifts or supplies.

Yes. For larger orders or ongoing supplies, we recommend contacting us before purchasing so we can check availability, timing, quantities and the most suitable logistics solution.

Yes. We can help you choose boxes, traditional products, citrus fruit and gift selections for customers, collaborators, employees or partners.

You can contact us using the details on the website, by phone, email or WhatsApp.

For quick assistance, you can use WhatsApp, especially for questions about available products, shipping or orders already placed.